To cancel a premium service, please log into your profile and do the following:
- Click the User Profile image in the top right corner.
- Select 'Settings' from the dropdown menu.
- Click the 'Services' tab towards the left.
- Select the 'Unsubscribe' button next to the subscription you wish to cancel.
- Follow the prompts on screen, and you will receive a confirmation reference number from the system when you have successfully unsubscribed.
Here is a video which demonstrates the cancellation process: