Unfortunately we are unable to edit your Promote It campaign once it has been submitted. If you need to make any edits, you will need to cancel the ad, make any necessary changes, then re-submit the corrected Promote It campaign.
To cancel a Promote It ad:
First, you will need to cancel the automatic renewal of the active Promote It campaign you'd like to edit. Go to your User Menu > Settings > Services. From there, click the "Cancel Renewal" button.
A page will appear that summarizes the results of the campaign you selected. At the bottom of that page, you will need to type "CONFIRM" in the box provided AND click the box that says "Also cancel the currently-running campaign. This will return you a Promote It credit."
To resubmit a cancelled Promote It ad:
Once you have canceled your existing ad, follow these instructions to edit the cancelled ad and resubmit your campaign:
- Return to your profile and click 'Promote' in the top menu.
- Choose 'Campaign List' from the drop-down.
- Click the dropdown arrow next to your last campaign and click copy campaign.
- From here you can edit your ad and re-submit your campaign.
Unused funds from a cancelled Promote It ad:
If you still have any unused funds left on the canceled campaign, we will provide this budget to you as a Promote It credit. You can use Promote It credit towards the purchase of any future campaign.